perfect-drain
  • Emergency Contact 07817 723610
  • info@pdsltd.co.uk

FAQs

What Are Your Opening Hours?
We are open 365 days a year from 6am – 6pm. Our drainage engineers also offer 24/7 emergency services for urgent drainage needs.

For emergency drainage services, please call our professionals on 07817 723610

We operate 24/7 365 days a year, so when you are in your hour of need just give us a call and we can discuss attendance with you. Weekends evenings and nights.
If you require a comprehensive report on the condition of your drainage assets, including guttering, Perfect Drainage Solutions is here to assist you. Our team can conduct a thorough video inspection of your gutters after they have been cleaned, allowing us to identify any defects or issues. This detailed report will provide you with valuable information to plan for necessary repairs and also serve as a reference when seeking quotes from contractors. With our expertise in drainage asset condition reports, you can make informed decisions about maintaining and improving your guttering system. Contact us today to schedule an inspection and gain valuable insights into the condition of your gutters.
We can carry out most gutters but from more complex buildings we will often ask to attend and take a look at access and size. This enables us to give you a comprehensive quote with no hidden costs. Please get in touch so that we can discuss your requirements.
When carring out drainage works if waste is going to be produced then this will likely involve a tanker. The tanker will remove all waste from site, and this will be charged for accordingly. This will be set out in the quote. If we are carrying out a gutter clean and you have a compost pile or garden waste bin, we can dispose of this here to save you a waste removal cost.
We accept cash on completion or bank transfer on completion. On large scale job we may request a mobilisation fee which will be taken off the final bill on completion.

At Prefect Drainage Solutions, we understand that every job is unique, and we want to provide you with transparent pricing. For most cases, we are able to provide a fixed price so that you know the exact upfront cost. However, there are certain situations where a call-out charge is applicable.

The call-out charge covers the first hour of service and includes an initial assessment of the issue. During this time, our team will evaluate the requirements and discuss any additional costs or necessary steps steps with you before proceeding. This ensures that you are fully informed and these are no surprises when it comes to the final cost. 

We believe in open communication and strive to provide clear pricing details to our valued customers. Rest assured, we will work closely with you to determine the most appropriate and cost-effective solution for your specific drainage needs. 

In order to provide our drainage services effectively, we kindly request an on-site electric supply. If an electric supply is not available, we offer the option of providing a generator at an additional cost. Prior to starting the job, we can discuss the arrangement of the generator to ensure smooth operations.

For drainage cleaning or blockage clearance, we require a supply of water onboard our small vans, unless we are utilising a combination unit. To ensure a successful service, it is essential to have access to a water source. However, we understand that each situation may be unique, and we are happy to discuss alternative arrangements prior to booking.

Experiencing recurring drainage issues? A CCTV drain survey is a non-invasive method which provides a clear view of your drainage system’s condition, allowing for accurate diagnosis and targeted repairs.
We operate throughout Cambridgeshire, including Ely, St Ives, Cambridge, Peterborough, and the surrounding areas. If you are unsure whether we cover your area, please get in touch!
We recommend cleaning your gutters at least twice a year, typically in the spring and autumn, Regular gutter maintenance prevents blockages, water overflow, and potential damage to your property’s foundation and walls.